FAQs
When is check-in time?
Check in is guaranteed at 4pm.
When is check-out time?
11am
Are late checkouts available?
They are limited based on occupancy and availability and only given out the day of departure.
Can I check in early?
Early check-in is limited based on availability after 2pm.
What are the hours of the fitness facility?
24-hour access
What are the hours of breakfast?
7am – 10am
What foods are served for breakfast?
We have a buffet style breakfast with a variety of hot and cold fresh made foods.
Are pets allowed?
We only allow service animals, not emotional support animals.
How do I book an event or group block?
Please contact our reservations department by calling 734-769-3010.
WHAT IS THE MINIMUM AGE FOR RESERVATIONS AND CHECK-IN?
21 years old
WHAT ARE YOUR ADA ACCOMMODATIONS?
We have accessible guest rooms and property-wide accommodations including: luggage assistance, wheelchair-accessible entrances and exits, wheelchair lift to the elevator, wheelchair-accessible routes throughout the hotel, accessible public restrooms, accessible breakfast and refreshment area, accessible check-in and checkout procedures, and ADA guest room kits. For full details, please read our Commitment to Accessibility.
On Site Parking
We offer valet parking for $25 per day, unlimited access in and out. Valet hours are from 7am – 11pm.
WHAT ARE YOUR CANCELLATION POLICIES?
- For regular bookings, 1 night(s) room and tax penalty if cancellation occurs within within 24 hours of arrival time (4pm eastern time).
- Group bookings are subject to a 3-day (72 hour) cancellation policy.
- Football Weekends and Graduation fall under our Special Event policy. Full deposits are required and those deposits are 75% refundable up to 30 days before the date of arrival and are completely non-refundable within 30 days.
